Refund Policy
90-Day Money-Back Guarantee
Love it or don't pay for it. The choice and the risk are entirely ours.
How it works
If you are not satisfied with your first purchase for any reason, contact our customer care team within 90 days of receipt. A full refund will be processed to your original form of payment within 5–10 business days of approval. No return required. Shipping and handling fees are not refundable. Digital bonuses are yours to keep regardless of return. Order number, Full name and address, Reason for the request
Important to know
The 90-day money-back guarantee applies to the first purchase only. One money-back guarantee refund per product, per person, per address. Requests past 90 days from receipt are not eligible.This guarantee applies to products ordered directly through this website only. In rare cases of suspected misuse, we reserve the right to review refund requests individually.
Lost or damaged orders
If your order is lost or arrives damaged, contact us within 10 days of the expected delivery date and we will make it right.
Defective or incorrect items
If you received a product that did not meet our quality standards or was not what you ordered, contact our team within 10 days of receipt. A replacement will be arranged at no additional cost.
Orders not yet fulfilled
Orders can be cancelled at no cost at any time prior to shipment.
Striving for excellence
To help us continue improving, we welcome any suggestions or recommendations you would like to share when submitting a refund request. This is entirely optional, it is not required in order to receive your refund. We value every piece of feedback from our customers.
Thank you for your purchase.
For any questions about this policy contact our team at: support@8youth.com